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I am writing to you to express my immense gratitude for the exceptional service we received during the entire process of selection, purchase and installation of our new generator. I can not begin to say enough good things about your (team's) performance. He was always prompt in responding to my inquiries, followed through to make sure that the contractors were here, that the work was performed correctly, and made sure that all the permits were pulled and that the inspections were satisfactorily completed. He is truly an excellent employee...always calm, professional and with great integrity. We had a excellent experience during this entire process thanks to him and our family is very appreciative. You are very fortunate to have him. He reflects extremely well on your company and upholds the highest professional standards. Manuel J., Austin, TX